Due to Covid-19, we do not offer returns or exchanges. Please reach out to us on incase you need any help before placing the order. All products sales are final.


Last updated: April 11, 2022

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If, for any reason, you are not completely satisfied with a purchase we invite you to review our policy on refunds and returns. This Return and Refund Policy has been created with the view to provide assistance for the return and refund of the products.

The following terms are applicable for any products that you purchased with us.


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Return and Refund Policy:

Application means the software program provided by the Company downloaded by You on any electronic device, named HCW App
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to HOLISTIC CORE WELLNESS LLC, 6834 CANTRELL RD, # 2248, LITTLE ROCK, AR, USA, 72207
Goods refer to the items offered for sale on the Service.
Orders mean a request by you to purchase Goods from Us.
Service refers to the Application or the Website or both.
Website refers to HCW App, accessible from com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation rights

You are entitled to cancel Your Order within 30 days by giving relevant reason for doing so.

The deadline for cancelling an Order is 30 days from the date on which you received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:

By email:

By visiting this page on our website:

By mail: 6834 CANTRELL RD, # 2248, LITTLE ROCK, AR, USA, 72207

We will not be held liable for the reimbursement of the product and the Manufacturer owes the responsibility for the return & refund of the same within 45 days from the day on which we receive the returned Goods. We will use the same means of payment as you used for the Order, and you will not incur any fees for such reimbursement.

Conditions for Return

In order for the Goods to be eligible for a return, please make sure that:

The Goods were purchased in the last 30 days
The Goods are in the original packaging
The Products or Goods isn’t used or damaged
The Product or Goods must have the receipt or proof of purchase

The following Goods cannot be returned:

The supply of Goods made to your specifications or clearly personalized.
The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to you if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

6834 CANTRELL RD, # 2248, LITTLE ROCK, AR, USA, 72207

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, we recommend an insured and track able mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.


If the Goods were marked as a gift when purchased and then shipped directly to you, you’ll receive a gift credit for the value of your return after the examination of the product from the Manufacturer end only. Once the returned product is received, a gift certificate will be mailed to you.

If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to you later, Manufacturer will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email:

By visiting this page on our website:

By mail: 6834 CANTRELL RD, # 2248, LITTLE ROCK, AR, USA, 72207